Innovation

Innovation in Client Service

Agile, business-centric, value-driven

Led by a former litigator who founded and sold her own legal technology company, our diverse team of innovation professionals use their industry experience to bring efficiency and value to our clients, Crowell & Moring colleagues, and the community. We take a client-first approach by prioritizing our innovation and client value efforts in the areas that will make the biggest positive impact on your matters and to your business.

Innovation means so much more than technology

Innovation at Crowell means:

• Starting with the right people for the right roles, even if that means creating new roles
• Evaluating and rebuilding old processes from the ground up
• Reimagining how we access and use data across the firm
• Listening to our clients and our colleagues about what’s important to achieve their personal and business objectives
• Collaborating in a meaningful way and bringing different perspectives together
• Incorporating change management considerations from day one and meeting people where they are in their innovation journey
• Measuring the success of what we do and always striving to improve on the current state
• Challenging the status quo and trying new things
• Communicating about what we do so we can amplify the impact of our successes (and lessons learned from our failures)
• Empowering everyone around us to succeed