Innovation in Service
Crowell & Moring has been a leader in the call for law firms to reinvent their relationship with clients in order to improve client service and forge a true partnership. We have embraced an ambitious effort to think more creatively about how to help our clients' businesses and realign our interests with theirs on issues ranging from better project management to billing arrangements to knowledge management.
We've been a thought leader in addressing why law firms, through commitment to client service, must rethink their business models, their talent-development models, and their fundamental role as critical strategic advisers to businesses they understand intimately.
Read more on how our lawyers, including our chairman, Kent Gardiner, are leading the discussion on the need for fundamental change in how law firms partner with their clients.
For more: Value-Based Billing | Legal Project Management | Secondments